Hotel Ascot is a 4-star hotel located in the contemporary Enge district of Zurich. It features modern amenities alongside classic elegance and is renowned for its quality cuisine. The hotel is conveniently situated within walking distance of cultural attractions and transport links.
Location
Hotel Ascot is strategically located near Zurich’s cultural attractions, including Museum Haus Konstruktiv and the Zurich Opera House. A tram stop and bus stop are within 400 meters, offering easy access to Zurich Main Train Station and the Bahnhofstrasse shopping street. Direct trains to the airport can be boarded from nearby Enge Train Station.
Rooms
The hotel offers 74 guest rooms equipped with modern decor and soundproofing. Each room features amenities such as a flat-screen satellite TV, minibar, and ensuite bathroom. Elegant bathrooms include bidets and hair dryers, providing comfort to guests. Free wired internet access is available in all rooms, along with complimentary Wi-Fi.
Eat & Drink
Hotel Ascot hosts two on-site restaurants, including the Ascot Restaurant serving steakhouse and international cuisine. The Fujiya of Japan offers an à la carte menu focused on Japanese dishes. Buffet breakfasts are available on weekdays, enhancing the dining experience. The Turf Bar provides a cozy setting for relaxation.
Leisure & Business
The hotel features a business center with conference space totaling 1237 square feet. Amenities include complimentary newspapers in the lobby and dry cleaning/laundry services. Guests can also enjoy a terrace area. A roundtrip airport shuttle is provided for a surcharge, enhancing convenience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Great location
Initial AC issue
Some dining drawbacks
7.6/10
Very good
Rooms
7.5
Location
8.9
Service
8.1
Dining
6.7
Guest reviews
7.6/10
based on 15 reviews
4/5
based on 345 reviews
8.4
8.4/10based on 239 reviews
#68 of 138 hotels in Zurich based on Tripadvisor
John
United Kingdom,
June
2024
6.8/10
I stayed at a hotel in a prime location, close to the Enge train station, making it easy for transportation. The rooms, although small as anticipated for Zurich, were clean and suited my needs. The staff had mixed interactions, with some showing kindness and others causing misunderstandings over payments. The dining options were satisfactory, offering a good variety of quality food, but there were some disagreements over payments which affected my overall experience. Despite a few hiccups, the hotel's facilities were adequate for a comfortable stay.
Rooms
7.0
The rooms, though small as typical for Zurich, were clean and met my expectations.
Service
6.0
The staff provided a mix of experiences, with some showing kindness and others causing disputes over payments.
Location
8.0
The hotel's location near the Enge train station was convenient for my travels.
Dining
6.0
The dining options were satisfactory, but there were disagreements over payments that impacted my experience.
Facilities
7.0
The hotel's facilities were adequate for a comfortable stay.
Charles
United States,
June
2024
7.8/10
I had a pleasant stay at the hotel. The rooms were a good size; however, I expected a larger bed. Despite some initial issues, the management eventually made changes. The service was attentive, especially when it came to recommending wines and preparing breakfast items. The location was convenient, near public transportation and city attractions. The dining experience was good, with included meals and friendly staff. The facilities were satisfactory.
Rooms
7.0
The rooms were a good size and clean, though the bed was smaller than expected at first.
Service
9.0
The staff took the time to assist with wine choices and breakfast preparations, providing excellent service.
Location
8.0
The hotel is conveniently located near public transport and city attractions.
Dining
8.0
The dining experience was enjoyable, with good value meals and friendly staff interactions.
Facilities
7.0
The facilities met my needs during the stay.
Henry
United Kingdom,
April
2024
8.2/10
I found the hotel to be a mixed experience. The rooms were spacious and comfortable, but the dining options were somewhat limited in variety and pricing. The location was excellent, with easy access to public transport, supermarkets, and the city center. The service was relaxed yet efficient, offering a superb experience overall.
Rooms
8.0
The rooms were large enough, located on the 5th floor and offered a good size, though my bill ended up quite high after dining in and entertaining a friend.
Service
9.0
The service was quite relaxed but superb, and the staff were attentive and accommodating, even double-checking if breakfast was included in my stay. Room service, laundry, and dry cleaning services were excellent.
Location
10.0
The location was great, just opposite Enge Banhof with easy access to the airport. It was very helpful with nearby supermarkets, public transport, and a short walk to the main shopping street.
Dining
7.0
The dining experience was okay, but the variety and pricing could be improved. However, the service from Malek and the lady marlin was truly fantastic.
Facilities
7.0
The hotel offered essential facilities, though nothing extraordinary. Everything was modern and functional, providing a comfortable stay.
Tony
United Kingdom,
March
2024
8.2/10
The hotel had a mix of positives, like modern and clean rooms with AC, though there were initial issues, but they were resolved by the management. The service was incredibly friendly and always helpful, ensuring everything was okay daily. The location was excellent, with easy access to public transport and shops, though slightly noisy. The dining options were varied and tasty, with a couple of drawbacks noted. Overall, a good stay with a few hiccups here and there.
Rooms
8.0
The rooms were modern and clean, and having AC was a plus after the initial hiccup which was resolved by the management.
Service
9.0
The service was incredibly friendly and always aimed to find solutions to any issues, making sure everything was in order daily.
Location
9.0
The hotel's location was excellent, near public transport and shops, making it convenient for exploring the city, though it was a bit noisy at times.
Dining
7.0
The dining offerings were diverse and tasty, although there were a couple of aspects that could have been improved upon.
Facilities
8.0
The facilities were up to standard, offering what was needed for a comfortable stay.
Friendly staff
Initial AC issue
Billy
United Kingdom,
March
2024
8.8/10
Staying at this hotel was a delightful experience. The rooms were quiet, comfortable, and spacious with a lovely balcony offering a pleasant view. The service was top-notch, with friendly and accommodating staff always ready to assist. The location was superb, right in front of the train and tram station, making it convenient for travelers. The dining options were varied, although some dishes fell short of expectations. Overall, a great value for money stay with excellent facilities.
Rooms
9.0
I enjoyed the quiet and comfortable rooms. The included cell phone for our use during our stay was a thoughtful bonus.
Service
9.0
The staff was incredibly friendly and helpful, always going the extra mile to ensure a pleasant stay. They even recognized frequent travelers, making me feel valued.
Location
10.0
The hotel's location couldn't be better, right in front of the train and tram station with easy access to various attractions. A perfect spot for exploring Zurich.
Dining
7.0
The dining experience offered a good variety of options, although some dishes were not as impressive. However, the breakfast was satisfying and included in the stay.
Facilities
9.0
The hotel facilities were excellent, providing everything needed for a comfortable stay. From room service to laundry, they had it all.
value for money
some disappointing dishes
Jonathan
United Kingdom,
November
2023
7.0/10
I had a comfortable stay at this hotel, with a spacious and clean room on the 5th floor featuring a lovely queen size bed and a terrace. The room was exceptionally warm, though lacking climate control. The location was excellent, close to Zurich Enge station and with easy access to tram stops and nearby attractions. The dining experience, while offering wholesome food, could have been more diverse. The staff was helpful and pleasant, but at times seemed a bit inexperienced. Despite some minor drawbacks, the overall value for money was good.
Rooms
7.0
The room was very good size, clean, and had a nice terrace.
Service
7.0
The staff was helpful and pleasant, though at times a little immature in their interactions.
Location
8.0
The location was excellent, near the train station and with easy access to tram stops and attractions.
Dining
6.0
The dining offered wholesome food, but lacked diversity in options.
Facilities
7.0
The facilities were sufficient for my needs.
Marilyn
United States,
November
2023
7.8/10
My stay at this hotel was a mix of positives and negatives. The room was spacious for a couple, but it faced a noisy road. On the bright side, they provided a cell phone for our use during our stay at no charge. The cooling system was average, putting out normal fan temperature instead of very cold AC air.
Rooms
7.0
The room was big enough for a couple, but unfortunately faced a noisy road. The complimentary cell phone provided was a nice touch.
Service
8.0
The service was very nice, with young and helpful staff always ready to assist with a smile. However, there was a minor inconvenience where I had to sign a bill for breakfast despite being informed it was included upon arrival. Nevertheless, overall, the service was effective and well-coordinated.
Location
9.0
The location of the hotel was really convenient, right in front of the train and tram station. This made it easy to access transportation to the airport and the center of Zurich. Additionally, being close to Enge Bahnhof was a great advantage.
Dining
7.0
The dining experience was satisfactory, offering a continental breakfast with the option to have scrambled egg and bacon. The quality was not exceptional but better than many other hotels.
Facilities
8.0
The hotel provided decent facilities, including room service, dry cleaning, 24-hour room service, and laundry services.
Alfred
United States,
October
2023
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable, and I even had a cell phone provided for my use during my stay at no extra charge. However, there was a need for room upgrades, and the balcony situation kept changing due to management decisions.
Rooms
7.0
The rooms were comfortable, and I appreciated having a cell phone provided for my use during my stay at no extra charge. However, upgrades are still needed, and the balcony situation changed multiple times due to management decisions.
Service
9.0
The service at the hotel was top-notch. The staff always went out of their way to ensure I had a great experience. From preparing a delicious breakfast to being supportive and friendly, they were always ready to find solutions to any issues.
Location
9.0
The hotel's location was excellent. Situated near public transport options like the Enge train and tram stations, getting around Zurich was convenient. Additionally, being close to Migros and Coop made shopping easy.
Dining
7.0
While the dining options were varied and delicious, the noise level and lack of benefit from the balcony affected my overall dining experience. Therefore, I understand the 4-star rating given for this aspect.
Facilities
6.0
The hotel's facilities were decent, providing necessary services like room service, dry cleaning, and laundry. However, improvements could be made to enhance the overall guest experience.
Kate
United Kingdom,
August
2023
7.6/10
The hotel offers comfortable and nice rooms, but unexpected additional costs may drive up the final bill. The staff is generally helpful and polite, although some disagreements may arise. The location is convenient, with easy access to transportation options and nearby attractions. The dining options are satisfactory but could use more variety. Overall, the facilities are adequate for a pleasant stay.
Rooms
8.0
The rooms were on the basic side but nice and comfortable for me.
Service
7.0
The staff was very helpful and polite during my stay.
Location
9.0
The hotel is fine, conveniently located near train and tram stations for easy access to various destinations.
Dining
7.0
The dining experience was okay, but more variety and choices would have been appreciated.
Facilities
7.0
The facilities provided were decent for my needs.
Paul
United Kingdom,
August
2023
6.6/10
My stay at the hotel was quite mixed. While the staff was incredibly helpful and friendly, the room I stayed in was uncomfortably hot with no real way to cool it down. The location was convenient with easy access to public transportation, but the dining options were sub-par and disappointing.
Rooms
5.0
My room was too hot with no real chance of cooling it off.
Service
9.0
The staff were quite helpful and friendly.
Location
8.0
The location was fine, with easy access to the train and tram stations for travel to the airport or Zurich center.
Dining
5.0
The dining experience was unimaginative and sub-par.
Facilities
7.0
The hotel had basic facilities.
Bernard
United States,
August
2023
7.2/10
My stay at the hotel was decent overall. The rooms were on the basic side with a small bed, and it was quite hot without much chance to cool off, but they did provide a cell phone for our use during our stay at no charge. The service was of high quality, with the staff being very helpful and polite. The location was excellent, right in front of the train and tram station, with easy access to the railway station and Lake Zurich. The dining experience was acceptable, offering a continental breakfast along with scrambled egg and bacon. The facilities were decent, though nothing exceptional.
Rooms
6.0
The rooms were basic with a small bed and too hot, but they provided a complimentary cell phone for use.
Service
8.0
The service was of high quality, and the staff were very helpful and polite.
Location
9.0
The location was excellent, right in front of the train and tram station with easy access to the railway station and Lake Zurich.
Dining
7.0
The dining offered a continental breakfast along with scrambled egg and bacon.
Facilities
6.0
The facilities were average, nothing outstanding.
Convenient location
Basic rooms
Ronald
United Kingdom,
July
2023
7.6/10
The hotel is perfect for a business trip, offering spacious and tidy rooms. While the service was friendly and helpful, it lacked the previous level of politeness. The location is ideal, being close to transportation links to the airport and Zurich city center. Dining options, including a continental breakfast with cooked options, were satisfactory. Overall, the facilities are decent, providing what you need for a comfortable stay.
Rooms
8.0
The biggest room we've had during our stays so far, clean and tidy.
Service
7.0
The service was friendly and helpful, but not as polite as before.
Location
9.0
Great location next to train and tram stations for easy access to the airport and city center.
Dining
7.0
Satisfactory dining experience with a variety of breakfast options available.
Facilities
7.0
Decent facilities that provide for a comfortable stay.
Constance
United Kingdom,
July
2023
8.0/10
My stay at the hotel was wonderful. The rooms were on the basic side but lovely and very clean with a terrace, making them beautiful just like the hotel itself. The service was very helpful and pleasant, although I felt that some staff members seemed a little immature while handling guests. The location was great, right in front of the train station and the tram station, ideal for traveling around the city. The dining experience was nice, offering a continental breakfast with some variety, but lacking slippers in the room. The facilities were fantastic overall.
Rooms
8.0
The rooms were lovely and very clean with a terrace.
Service
7.0
The service was helpful and pleasant.
Location
9.0
The location was great, right in front of the train station and the tram station, ideal for traveling around the city.
Dining
7.0
The dining was nice, mostly bread and fruits with great coffee.
Facilities
9.0
The facilities were excellent.
Bonnie
United States,
June
2023
9.0/10
My stay at this hotel was fantastic! The rooms were big and comfortable, perfect for my family with the convenient sofa bed for the kids. The hotel's AC kept us cool in the warm weather, and everything was spotlessly clean and cozy. However, the dining options were a bit limited, but the great coffee made up for it. The location opposite Enge station and close to Lake Zurich was unbeatable, making it easy to explore the city. Despite a few minor drawbacks, this hotel offers great value for money.
Rooms
9.0
The rooms were clean and comfortable with a sofa bed for the kids.
Service
9.0
The service was excellent and very courteous, especially Alexander, who was extremely helpful and welcoming.
Location
10.0
The hotel's location was ideal for exploring the city, being close to public transportation, restaurants, and the FIFA Football museum.
Dining
8.0
The dining experience was nice, with a variety of bread, fruits, and cheese, although lacking in vegetables. The quality of coffee made up for it, contributing to the hotel's 4-star rating.
Facilities
9.0
The facilities at the hotel were great, with everything needed for a comfortable stay.
clean
limited dining
Craig
United Kingdom,
May
2023
7.8/10
I had a comfortable stay at the hotel. The room was quiet, and the bed was cozy, perfect for a couple. However, it was on the small side and close to the tram side, which could be a bit noisy in the morning. The location was convenient with easy access to public transportation.
Rooms
8.0
The room was quiet and the bed comfortable, suitable for a couple.
Service
9.0
The staff was very helpful and obliging, always with a smile.
Location
9.0
The hotel's location was great, just opposite Enge Bahnhof, making it easy to access the city center and public transportation.
Dining
6.0
The dining options were okay, with a continental breakfast and limited choices.
Facilities
7.0
The hotel had good facilities to meet basic needs.
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